This Site is controlled, operated, and administered by Company from its offices within the United States and is intended to serve individuals interested in properties or employment with the Company in the United States. If you are accessing this Site from a location outside the United States, you acknowledge and consent to the collection, storage, processing, and transfer of your Personal Information to our facilities in the United States and to any other parties with whom we share it as described in this Policy. Please note that privacy laws in the United States may not offer the same protections as the laws of other countries.
COLLECTION OF PERSONAL INFORMATION
Through your use of the Site or when you contact us or visit one of our properties (collectively, “Interactions”), we may collect “Personal Information,” which is any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household. We may collect the following categories of Personal Information:
We collect the Personal Information that you provide to us. If you choose to contact us to learn more about our properties, we may collect information such as your full name, telephone number, and email address. We will also collect any other information that you provide to us, such as your questions, comments, or feedback as well as any responses you provide in surveys that we may send to you from time to time.
If you are a current or prospective tenant, we may collect additional information as part of your application or in the course of your tenancy, such as your current or prior address(es); contact information, such as your telephone number or email address; date of birth; education, occupation, or employment information; Social Security number or other national identification number; income and other financial information; familial status and information about your dependents; vehicle information; credit information; criminal history; and emergency contact information. We may also collect information about other occupants or prospective occupants of the property you are applying for, such as roommates, spouses, or minor children, or information about any guarantor(s).
Additionally, if you are a tenant and choose to use the Resident Portal, we collect information when you choose to pay your rent online, such as bank account information and transaction history, and about any other communications with us, such as service requests or messages that you send to management.
If you apply for employment with us through the Site, we collect information associated with your application, such as your contact information and resume.
We may automatically collect the following types of information when you use the Site:
We also collect information from other parties, such as identity verification services or credit reporting agencies.
We may collect statistical or aggregated information that does not directly identify a specific person, but is derived from your Personal Information. For example, we may aggregate Personal Information to calculate the percentage of Site visitors in a particular ZIP code.
SOURCES OF PERSONAL INFORMATION
We collect the Personal Information described above from the following categories of sources:
USE AND DISCLOSURE OF PERSONAL INFORMATION
We use the Personal Information that we collect for the following purposes:
We disclose the following categories of information for our or our service providers’ operational purposes, or other notified purposes:
We may also disclose the following categories of information for commercial purposes (which may be “sales” in certain jurisdictions):
We may disclose this information, for the following purposes:
We may share Personal Information with the following categories of third parties for valuable consideration (which may be “sales” in some jurisdictions):
We do not engage in these disclosures for Personal Information of minors under age 16 without affirmative authorization.
PROTECTION OF PERSONAL INFORMATION
The security of your Personal Information is important to us. We maintain reasonable physical, technical and administrative security measures to protect and limit access to your Personal Information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially-acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
We may directly or through our third-party service providers collect information through “cookies.” Cookies are small strings of text sent by our Site to your browser and then stored by your browser on your device’s hard drive. Cookies help us understand how you use our Site and other linked sites so that we can personalize and improve your experience on our Site. Most Web browsers automatically accept cookies, but you may change your browser settings so it won’t accept cookies. In order to create a profile on our Site, you must have your cookies turned on.
The Site does not respond to “Do Not Track” signals sent by Internet browsers.
THIRD-PARTY INFORMATION COLLECTION
We may also use Facebook remarketing, a service offered by Facebook Inc. (“Facebook”) to service advertisements on third-party websites after you visit our Site. For more information about interest-based advertising from Facebook, visit . To opt out from Facebook’s interest-based ads, visit: .
LINKS TO THIRD-PARTY WEBSITES
Our Site may offer links to other sites operated by third parties for your convenience. Such third-party websites may have information, policies, and practices different from our Site. We do not control and are not responsible for the privacy policies, practices and/or content of such third-party sites. Please contact such third-party sites directly for information regarding such websites.
The Site is not directed to, nor do we knowingly collect information from, children under 13 years of age. If you become aware that your child or any child under your care has provided us with information without your consent, please contact us using the contact information listed below.
, you may have the following rights with respect to your Personal Information, subject to applicable exceptions:
Please note that these rights may be limited under applicable laws. For example, we may need to retain certain Personal Information for business purposes, to complete transactions you have requested, to comply with our legal obligations, or for other purposes as required or permitted by applicable law.
If you wish to exercise your rights under applicable law, please contact us at [email protected] or 1-844-671-0040 or go to . If you would prefer, you may designate an authorized agent to make a request on your behalf. Please note that we may require additional information in order to verify your identity and process your request. We will not discriminate against you because you exercise any of the consumer rights described in this section.
In addition to the rights described above, California residents who provide Personal Information to us in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information that we disclosed, if any, to other businesses for their own marketing purposes in the immediately prior calendar year. This request may be sent electronically by email to [email protected] or by phone at 1-844-671-0040. We will respond to these requests within 30 days. Requests for this information that come to us through other channels may result in a delayed response. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response.
CONSENT AND CHANGES TO THE POLICY
By using this Site and providing us with Personal Information, you have consented to our contacting you by email to provide you with information relating to your inquiry. You may opt out of any future commercial email messages from us by choosing the link with instructions on how to remove yourself from our email list. Please note that if you are a resident of one of our apartment communities and you opt out of receiving commercial email from us, you will continue to receive email from us regarding operational issues surrounding your apartment, your lease, and/or your community.
We reserve the right, at any time, to make changes to this Policy. Please check this page periodically for the most recent version of this Policy. Unless otherwise stated, any changes will be effective immediately upon posting to the Site. Your continued use of this Site after any changes have been made will constitute acceptance of the revised Policy.